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|ID||Project||Category||View Status||Date Submitted||Last Update|
|0000060||The Underworld||[All Projects] Bug||public||2020-07-06 01:46||2020-07-06 02:25|
|Platform||Mobile / APK||OS||.||OS Version||.|
|Target Version||Fixed in Version|
|Summary||0000060: Can't type anything to log in|
Anytime i try to type nothjnb enters into the login box, before i start it it says the app is for older andriods
|Steps To Reproduce|
Open the app
|Tags||No tags attached.|
Hmm, I've not seen this issue before. Can you post what type of phone, the android version, and ideally a screenshot of the error message? Does it happen as soon as it launches, without any interaction at all?
(The next build will be an entirely new stack so I imagine this will be fixed as part of that, but still curious as to what's going on.)
Ok so its only when I try to use my Samsung galaxy s6 tablets lkeyboard the error message saidnthatnits an outdated app and that it may not be supported. I didnt realize there was a vitural one in your app and that version works but not my tablets keyboard itself. The error stopped showing but still the only way I can type is through your virtual keyboard in app.
Ahhh, right! Kiry reminded me that there was a problem with Flash apps and Samsung keyboard software. Previously it was that typing didn't work at all, so I guess they have since then updated the app to show an error message instead of it just not working.
The workaround we discovered is to use the Google keyboard instead (gboard), or you can use the new virtual keyboard functionality implemented into the game. That was actually the most recent update, and for details you can see here: https://skycorp.global/2020/03/r40-1-virtual-keyboard-improvements-mobile/
The next engine may support samsung keyboard, but don't know yet.
Ok thank you j hope you have a wonderful day
No problem, you too!
|2020-07-06 01:46||zebrahouse||New Issue|
|2020-07-06 02:07||SkyCorp||Status||new => feedback|
|2020-07-06 02:07||SkyCorp||Note Added: 0000096|
|2020-07-06 02:12||zebrahouse||Note Added: 0000097|
|2020-07-06 02:12||zebrahouse||Status||feedback => new|
|2020-07-06 02:22||SkyCorp||Note Added: 0000098|
|2020-07-06 02:22||SkyCorp||Status||new => closed|
|2020-07-06 02:22||SkyCorp||Resolution||open => not fixable|
|2020-07-06 02:24||zebrahouse||Note Added: 0000099|
|2020-07-06 02:25||SkyCorp||Note Added: 0000100|